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Pieter Jan Troost Persuasive Strategist and Designer at Freelance - CRO.CAFE podcast guest

Pieter Jan Troost

Chief Business Development bij Ibuyflowers.Com

Scaling Businesses β€” Rooted in UX Thinking, Designing the Systems Behind Growth, Workflow Automation & Cross-Functional Execution | CPO & Chief Business Development

πŸ‡³πŸ‡±Netherlands

Over Pieter Jan Troost

I help businesses scale by designing the systems behind growth. Rooted in UX design thinking, I approach business development as a cross-functional discipline β€” where customer experience, internal workflows, and team execution must align. My work lives at the intersection of: β€’ Product, Marketing, and Sales β€’ Operations, Logistics, and Finance I specialize in: β€’ Identifying bottlenecks and mapping root causes β€’ Translating complexity into scalable, clear, and executable solutions From redesigning buying platforms to automating marketing-to-sales flows, I lead projects that combine systems thinking, workflow design, and cross-team alignment. Currently, as a shareholder and member of the management team, I combine long-term vision with hands-on leadership β€” building systems that serve both the business and the people behind it. I serve as Chief Business Development at a fast-scaling platform, operating as a business designer focused on internal processes, automation, and strategic clarity. Previously, I’ve held CPO-level responsibilities, with roots in persuasion design and digital product development.

Skills & Expertise

Career Journey

Chief Business Development

iBuyFlowers.com

Architecting Growth Systems Rooted in UX Thinking: I lead cross-functional business development through the lens of UX design thinking, aligning teams, tools, and systems to scale effectively and profitably. My role spans product, operations, marketing, sales, and finance designing the workflows and structures that connect business goals to real execution. At the core:
I identify growth bottlenecks, map root causes, and build the internal systems behind sustainable scale from platform optimization and automation to strategic clarity and team enablement.

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